TESTIMONIALS AROUND THE WORLD

STIJN OYEN

General Manager - W Barcelona - Spain

“I have had the pleasure to have Stéphanie join in as task force director of groups sales in our hotel. Stephanie is an extremely mature leader and skilled in managing teams and getting things done whilst creating a sales fighter mentality in the team.

Stéphanie entered in a difficult time for us and managed to motivate the team, get alignment and focus on our priorities and goals. Great team leader, seasoned hotelier all round who understands our business perfectly and has experience of complex structures and businesses like ours. Her leading by example approach and doing things together with the team leading from the front setting the tone was what really stroke me. Nothing was ever too much. Great communication skills she has really brought a lot to our team and is missed already. She made huge improvements in our groups sales team during the period she was with us and exceeded my expectations.

I would hire Stephanie tomorrow again if I could as a permanent team member or on a consultancy basis.”

ENRIQUE TASENDE

General Manager - JW Marriott Venice Resort & Spa - Italy

“With an impressive background in the events field and luxury properties, Stéphanie will make a tremendous impact in your event operation.

She delivers fast and effective solutions to any Events operation. She synergies the sales process – event planning – event execution to the perfection delivering first class service and solid profits.

Stéphanie is the most effective Events task force that you can get.”

CHRISTINE CUNANAN

Owner - La Esperanza Granada - Spain

“Stéphanie helped train my team at La Esperanza Granada, an L.V.X property of Preferred Hotels in Spain that transitioned from private property to luxury lodgings over the pandemic.

She worked tirelessly during our pre-opening period and delivered over and above my expectations as owner of the hotel.

Thanks to her efforts, we were ready for business on Day 1.

I highly recommend her as a consultant for any hotel planning to open or seeking to level up.”

MARIE GUÉREND

General Manager - Le Consulat Lisboa - Portugal

“Stéphanie accompanied us through an important stage of restructuring and reorganizing of our hotel. We greatly appreciated her multidisciplinary skills, rigor, and good humor. 

Stéphanie has extensive experience and knowledge of the different hotel services. Although she has worked for large hotel groups, she has adapted perfectly to the structure of a boutique hotel. 

Stéphanie is a field consultant who is always available to support the teams. Its recommendations are relevant and realistic and therefore applicable! She knows how to take into account the economic and financial imperatives of owners and find solutions  adapting to the problems and characteristics of the teams in place.

She is a 100% reliable person, very hardworking, demanding, and very human.

We highly recommend her and will hire her again without hesitation.”

Mark Taylor

Client Relation Director - BI Worldwide - London

“I had the pleasure to work with Stéphanie on a very large event at the JW Marriott Venice in September 2017 where a client was celebrating a landmark anniversary.  Delivering a complex three night programme for over 800 people is always challenging but to do so in Venice is particularly daunting.  Stéphanie never once wavered in her commitment to delivering success. 

She was a true partner and no matter what was asked for or when it was asked the response was always positive – let’s see what we can do.  Clients don’t like to hear the word “no” and Stéphanie recognised how important is was to listen, understand and discuss everything.  This approach made our job so much more pleasurable resulting in a truly collaborative relationship and an excellent guest experience.”

Of course there were challenges and compromises but Stéphanie ensured that all options were considered taking into account what the important elements were that needed to be achieved and what could be pushed back on. 

Her approach was always balanced and realistic, sensible yet sensitive and, perhaps most important of all, timely and proactive.

Without a doubt having Stéphanie’s involvement contributed to the success of the programme – determined, professional and good humoured.  Exactly what we needed and anybody that has the opportunity to work together in the future can count themselves as very fortunate.”

Alexia Huet

Communication Manager - Harry & Associés - Paris

“Stéphanie is one of those unique person, with whom working is a real pleasure!

Apart from her management skills, she is very attentive and extremly professional, always listening carefully  to her  clients.

Whatever the event size, Stéphanie will have the same sense of detail and perfectionism that will allow a successfull programme.

Her involvement and great adaptability are real assets.

Thank you again for everything.”